Frequently asked questions
What is the return policy?
We want you to love everything you order. If you’re not completely satisfied, you can return unused, unopened items within 7–14 days of delivery for a refund or exchange.
What payment methods do you accept?
We accept all major debit and credit cards, PayFast, and EFT payments.
How do I stay updated on new arrivals or promotions?
Follow us on social media @graciababystore to receive exclusive offers, parenting tips, and early access to new collections.
Can I track my order?
Yes! Once your order is shipped, you’ll receive an email or SMS with your tracking details so you can follow your package in real time.